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Communications

20 Nov

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Starting Over, All Over Again. Don’t Bury Your Head in the Sand; Begin the Healing!
Post-crisis steps for brand rehabilitation

November 20, 2014 | By |

I’ve attended several data privacy events over the previous few months where the business, insurance, and cybersecurity industries along with the government have shifted their focus solely from breach response and prevention to planning… Read More

11 Nov

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Crisis Communications and Ebola

November 11, 2014 | By |

There is a saying that the first casualty of war is the truth. It is similar in a crisis, where the first risk is misinformation. Many organizations respond to the fear of saying the wrong thing by saying nothing. This unfortunately leads to the news media reporting on information from “unofficial” (read: often wrong) sources. Read More

01 Aug

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And the Winner of the Biggest Data Breach Gaffe is… Overlooking the Critical Role of Crisis Communications in Privacy Practice

August 1, 2014 | By |

Data breaches occur at such a clip today that Forbes now has a column listing the most notable data breach responses of the week.  Read More