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11 Nov


Crisis Communications and Ebola

November 11, 2014 | By |

There is a saying that the first casualty of war is the truth. It is similar in a crisis, where the first risk is misinformation. Many organizations respond to the fear of saying the wrong thing by saying nothing. This unfortunately leads to the news media reporting on information from “unofficial” (read: often wrong) sources. Read More

28 Oct



October 28, 2014 | By |

Melanie Thomas recently spoke at the following conferences:

ACI Cyber & Data Risk Insurance Conference, September 29 & 30, New York

NetDiligence Cyber Privacy West, October 7 & 8, Los Angeles Read More

01 Aug


And the Winner of the Biggest Data Breach Gaffe is… Overlooking the Critical Role of Crisis Communications in Privacy Practice

August 1, 2014 | By |

Data breaches occur at such a clip today that Forbes now has a column listing the most notable data breach responses of the week.  Read More