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News & Blog

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06 Apr


What, When And How To Communicate About A Crisis

April 6, 2015 | By |

Law360, New York (April 03, 2015, 1:50 PM ET)

It has been a few days since the tragic Germanwings-Lufthansa airline crash and we’re learning more terrifying news about both the events of that day and the co-pilot through hourly news reports fueled by information from investigators, friends of the co-pilot, and the airlines. Read More

14 Jan


Corporate Crisis Failures: A Crisis Communications Veteran Shares Lessons Learned from 2014

January 14, 2015 | By |

No company wants to find itself managing a crisis, but many organizations find themselves in that mode every day. Recent examples have ranged from massive data breaches and cyberattacks—most notably the Sony® hack – to product recalls Read More

20 Nov


Starting Over, All Over Again. Don’t Bury Your Head in the Sand; Begin the Healing!
Post-crisis steps for brand rehabilitation

November 20, 2014 | By |

I’ve attended several data privacy events over the previous few months where the business, insurance, and cybersecurity industries along with the government have shifted their focus solely from breach response and prevention to planning… Read More